Department: Administration
Position: Patient Service Representative I
Employee Category: Non-Exempt
Reporting Relationship: Practice Administrator
Character Qualities:
Attentiveness- Showing the worth of a person or task by giving my undivided concentration.
Enthusiasm- Expressing my joy in each task as I give it my best effort.
Joyfulness- Maintaining a good attitude, even when faced with unpleasant conditions.
Patience- Accepting a difficult situation without giving a deadline to remove it.
Punctuality- Showing esteem for others by doing the right thing at the right time.
Summary of Duties and Responsibilities:
Answers telephones, schedule appointments, obtain patient information, prepare chart for examination, collect and secure collections at patient check-out. Provides back-up and overflow coverage for Front Office Telephone Operator(s).
Primary Duties and Responsibilities:
Requirements, Special Skills or Knowledge:
Preferred Requirements, Special Skills or Knowledge:
ADA Requirements:
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