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Department: Clinical
Position: Medical Assistant
Employee Category: Non-Exempt
Reporting Relationship: Practice Administrator
Character first Qualities:
- Attentiveness- Showing the worth of a person or task by giving my undivided concentration.
- Cautiousness- Knowing the importance of right timing in accomplishing right actions.
- Compassion- Investing whatever is necessary in healing the hurts of others.
- Dependability- Fulfilling what I consented to do, even if it means unexpected sacrifice.
- Initiative- Recognizing and doing what needs to be done before I am asked to do it.
Summary of Duties and Responsibilities:
The Medical Assistant assists their assigned Providers with patient examinations, pre-visit questions, treatments and procedures as directed by the Provider, while maintaining an efficient flow of patients through the clinic.
Department: Information Technology
Position: Software Trainer and IT Support Specialist
Employee Category: Non-Exempt
Reporting Relationship: Information Technology Manager
Character Qualities Required:
- Dependability -Fulfilling what I consented to do, even if it means unexpected sacrifice.
- Flexibility- Willingness to change plans or ideas without getting upset.
- Responsibility -Knowing and doing what it expected of me.
- Alertness -Being Aware of what is taking place around me so I can have the right responses.
- Patience -Accepting a difficult situation without giving a deadline to remove it.
Summary of Duties and Responsibilities:
The Training Specialist, I.T. is responsible for providing end user support and training for software applications. This position will also be responsible for developing training materials to be presented to Variety Care staff through in person classroom training, one on one, email and remote training. This position requires a minor knowledge in Information Technology support practices and will provide coverage on the IT Helpdesk when needed. Should be an expert with all Microsoft Office 365 applications and must be willing to self-learn new software as needed. Must have exceptional customer service skills.
Department: Administration
Position: Patient Service Representative I
Employee Category: Non-Exempt
Reporting Relationship: Practice Administrator
Character Qualities:
Attentiveness- Showing the worth of a person or task by giving my undivided concentration.
Enthusiasm- Expressing my joy in each task as I give it my best effort.
Joyfulness- Maintaining a good attitude, even when faced with unpleasant conditions.
Patience- Accepting a difficult situation without giving a deadline to remove it.
Punctuality- Showing esteem for others by doing the right thing at the right time.
Summary of Duties and Responsibilities:
Answers telephones, schedule appointments, obtain patient information, prepare chart for examination, collect and secure collections at patient check-out. Provides back-up and overflow coverage for Front Office Telephone Operator(s).
Department: Administration
Position: Adolescent Health Specialist
Employee Category: Exempt
Reporting Relationship: Manager, Adolescent Health Education
Character Qualities:
- Flexibility- Willingness to change plans or ideas without getting upset
- Initiative- Recognizing and doing what needs to be done before I am asked to do it
- Thoroughness- Knowing what factors will diminish the effectiveness of my work or words, if neglected
- Punctuality –Showing esteem for others by doing the right thing at the right time
- Tolerance- Accepting others at different maturity levels
- Endurance- The inward strength to withstand stress and do my best
Summary of Duties and Responsibilities:
Provides outreach and health education in family planning, birth control methods, STI prevention, HIV/AIDS education, consent, body image, sexual orientation, and other areas as indicated. Provides and coordinates outreach to the student body about teen friendly clinics.
Department: Clinical
Position: Medical Assistant 1
Employee Category: Non-Exempt
Reporting Relationship: Practice Administrator
Character first Qualities:
- Attentiveness- Showing the worth of a person or task by giving my undivided concentration.
- Cautiousness- Knowing the importance of right timing in accomplishing right actions.
- Compassion- Investing whatever is necessary in healing the hurts of others.
- Dependability- Fulfilling what I consented to do, even if it means unexpected sacrifice.
- Initiative- Recognizing and doing what needs to be done before I am asked to do it.
Summary of Duties and Responsibilities:
The Medical Assistant assists their assigned Providers with patient examinations, pre-visit questions, treatments and procedures as directed by the Provider, while maintaining an efficient flow of patients through the clinic.
Department: Clinical
Position: Medical Assistant 3
Employee Category: Non-Exempt
Reporting Relationship: Practice Administrator
Character first Qualities:
- Attentiveness- Showing the worth of a person or task by giving my undivided concentration.
- Cautiousness- Knowing the importance of right timing in accomplishing right actions.
- Compassion- Investing whatever is necessary in healing the hurts of others.
- Dependability- Fulfilling what I consented to do, even if it means unexpected sacrifice.
- Initiative- Recognizing and doing what needs to be done before I am asked to do it.
Summary of Duties and Responsibilities:
The Medical Assistant assists their assigned Providers with patient examinations, pre-visit questions, treatments and procedures as directed by the Provider, while maintaining an efficient flow of patients through the clinic.
Department: Administration
Position: EHR Trainer
Employee Category: Exempt
Reporting Relationship: Manager of HER Training & Support
Character Core Traits:
- Attentiveness- Showing the worth of a person or task by giving my undivided
- Availability-Making my schedule and priorities secondary to the needs of those I serve.
- Dependability- Fulfilling what I consented to do, even if it means unexpected sacrifice.
- Discretion-Recognizing and avoiding words, actions, and attitudes that could bring undesirable consequences.
- Initiative- Recognizing and doing what needs to be done before I am asked to do it.
Summary of Duties and Responsibilities:
The EHR Trainer will be responsible for the support and implementation of Variety Care's EHR clinical training programs. As EHR represents a mission-critical system, the EHR Trainer will be instrumental to on-going training at various levels of clinical and non-clinical staff to ensure the users are optimizing system functionality. The EHR Trainer ensures users are appropriately trained as they work towards achieving “meaningful use”, PCMH and UDS requirements. This position will also provide daily support and be a resource to the IT helpdesk staff in resolving user issues related to system use and/or functionality.
Department: Clinical
Position: Medical Assistant 2
Employee Category: Non-Exempt
Reporting Relationship: Practice Administrator
Character first Qualities:
- Attentiveness- Showing the worth of a person or task by giving my undivided concentration.
- Cautiousness- Knowing the importance of right timing in accomplishing right actions.
- Compassion- Investing whatever is necessary in healing the hurts of others.
- Dependability- Fulfilling what I consented to do, even if it means unexpected sacrifice.
- Initiative- Recognizing and doing what needs to be done before I am asked to do it.
Summary of Duties and Responsibilities:
The Medical Assistant assists their assigned Providers with patient examinations, pre-visit questions, treatments and procedures as directed by the Provider, while maintaining an efficient flow of patients through the clinic.
Department: Clinical
Position: Medical Assistant
Employee Category: Non-Exempt
Reporting Relationship: Practice Administrator
Character first Qualities:
- Attentiveness- Showing the worth of a person or task by giving my undivided concentration.
- Cautiousness- Knowing the importance of right timing in accomplishing right actions.
- Compassion- Investing whatever is necessary in healing the hurts of others.
- Dependability- Fulfilling what I consented to do, even if it means unexpected sacrifice.
- Initiative- Recognizing and doing what needs to be done before I am asked to do it.
Summary of Duties and Responsibilities:
The Medical Assistant assists their assigned Providers with patient examinations, pre-visit questions, treatments and procedures as directed by the Provider, while maintaining an efficient flow of patients through the clinic.
Department: Clinical
Position: Medical Assistant 1
Employee Category: Non-Exempt
Reporting Relationship: Practice Administrator
Character first Qualities:
- Attentiveness- Showing the worth of a person or task by giving my undivided concentration.
- Cautiousness- Knowing the importance of right timing in accomplishing right actions.
- Compassion- Investing whatever is necessary in healing the hurts of others.
- Dependability- Fulfilling what I consented to do, even if it means unexpected sacrifice.
- Initiative- Recognizing and doing what needs to be done before I am asked to do it.
Summary of Duties and Responsibilities:
The Medical Assistant assists their assigned Providers with patient examinations, pre-visit questions, treatments and procedures as directed by the Provider, while maintaining an efficient flow of patients through the clinic.
Department: Adolescent Health Education & Teen Clinic Services
Position: Administrative Assistant
Employee Category: Non-Exempt
Reporting Relationship: Director
Character First qualities:
- Attentiveness- Showing the worth of a person or task by giving my undivided concentration.
- Enthusiasm- Expressing my joy in each task as I give it my best effort.
- Joyfulness- Maintaining a good attitude, even when faced with unpleasant conditions.
- Patience- Accepting a difficult situation without giving a deadline to remove it.
- Punctuality- Showing esteem for others by doing the right thing at the right time.
Summary of Duties and Responsibilities:
Assists in various administrative functions and other related work as required. Calls for flexibility, excellent interpersonal skills, project coordination and the ability to work well with all levels of internal management and staff as well as outside patients and vendors. Maintains confidentiality and uses discretion in handling highly sensitive assignments and materials. Completes projects and special assignments by establishing objectives; determines priorities; manages time; gains cooperation of others; monitors progress, problem-solves, and adjusts plans.
Department: Administration
Position: Executive Assistant to Executive Vice President (EVP) and Chief Operating Officer (COO)
Employee Category: Non-Exempt
Reporting Relationship: Executive Assistant Manager
Character Qualities:
- Attentiveness- Showing the worth of a person or task by giving my undivided concentration.
- Discretion- Recognizing and avoiding words, actions and attitudes that could bring undesirable consequences.
- Hospitality- Cheerfully sharing food, shelter, and friendship with others.
- Resourcefulness- Making wise use of what others might overlook or discard.
- Enthusiasm- Expressing joy in each task as I give it my best effort.
- Endurance- The inward strength to withstand stress and do my best.
- Loyalty- Using difficult times to demonstrate my commitment to those I serve.
- Tolerance- Accepting others at different levels of maturity.
- Sincerity- Eagerly doing what is right with transparent motives.
Department: Administration
Position: Patient Service Representative I
Employee Category: Non-Exempt
Reporting Relationship: Practice Administrator
Character Qualities:
Attentiveness- Showing the worth of a person or task by giving my undivided concentration.
Enthusiasm- Expressing my joy in each task as I give it my best effort.
Joyfulness- Maintaining a good attitude, even when faced with unpleasant conditions.
Patience- Accepting a difficult situation without giving a deadline to remove it.
Punctuality- Showing esteem for others by doing the right thing at the right time.
Summary of Duties and Responsibilities:
Answers telephones, schedule appointments, obtain patient information, prepare chart for examination, collect and secure collections at patient check-out. Provides back-up and overflow coverage for Front Office Telephone Operator(s).
Department: Administration
Position: Patient Service Representative I - Dental
Employee Category: Non-Exempt
Reporting Relationship: Practice Administrator
Character Core Qualities:
- Attentiveness- Showing the worth of a person or task by giving my undivided concentration.
- Enthusiasm- Expressing my joy in each task as I give it my best effort.
- Joyfulness- Maintaining a good attitude, even when faced with unpleasant conditions.
- Patience- Accepting a difficult situation without giving a deadline to remove it.
- Punctuality- Showing esteem for others by doing the right thing at the right time.
Summary of Duties and Responsibilities:
Processes patient information through the dental and medical information software systems, along with payments. Handles daily office duties i.e. going over treatment plans, insurance, confirming appointments, and answering incoming calls.
Department: Medical
Position: Door Greeter
Employee Category: Non-Exempt
Reporting Relationship: Practice Administrator
Character First qualities:
- Attentiveness- Showing the worth of a person or task by giving my undivided concentration.
- Enthusiasm- Expressing my joy in each task as I give it my best effort.
- Joyfulness- Maintaining a good attitude, even when faced with unpleasant conditions.
- Responsibility -Knowing and doing what is expected of me.
- Hospitality- Cheerfully sharing food, shelter, and friendship with others.
Summary of Duties and Responsibilities:
The Door Greeter is responsible for greeting patients, patient family members, and patient caregivers as they arrive at our clinics. Greeters will inform our patients of their options for care, ask a series of questions, take temperatures, and help to answer any patient questions or concerns. Greeters will direct our patients and caregivers to the right resources while exceeding our patients evolving expectations and ensure patients are getting the patient-first experience.
Department: Women, Infants & Children Program (WIC)
Position: WIC Certifier
Employee Category: Non Exempt
Reporting Relationsip: WIC Clinic Manager
Summary of Duties and Responsibilities:
Under the supervision of the WIC Clinic Manager, provides clinical and nutrition services including counseling, education and nutritional assessment. Certifies individuals for WIC eligibility, issues breast pumps and teaches nutrition classes.
Department: Clinical
Position: Medical Assistant 1
Employee Category: Non-Exempt
Reporting Relationship: Practice Administrator
Character first Qualities:
- Attentiveness- Showing the worth of a person or task by giving my undivided concentration.
- Cautiousness- Knowing the importance of right timing in accomplishing right actions.
- Compassion- Investing whatever is necessary in healing the hurts of others.
- Dependability- Fulfilling what I consented to do, even if it means unexpected sacrifice.
- Initiative- Recognizing and doing what needs to be done before I am asked to do it.
Summary of Duties and Responsibilities:
The Medical Assistant assists their assigned Providers with patient examinations, pre-visit questions, treatments and procedures as directed by the Provider, while maintaining an efficient flow of patients through the clinic.
Department: Clinical
Position: Medical Assistant
Employee Category: Non-Exempt
Reporting Relationship: Practice Administrator
Character first Qualities:
- Attentiveness- Showing the worth of a person or task by giving my undivided concentration.
- Cautiousness- Knowing the importance of right timing in accomplishing right actions.
- Compassion- Investing whatever is necessary in healing the hurts of others.
- Dependability- Fulfilling what I consented to do, even if it means unexpected sacrifice.
- Initiative- Recognizing and doing what needs to be done before I am asked to do it.
Summary of Duties and Responsibilities:
The Medical Assistant assists their assigned Providers with patient examinations, pre-visit questions, treatments and procedures as directed by the Provider, while maintaining an efficient flow of patients through the clinic.
Department: Clinical
Position: Medical Assistant
Employee Category: Non-Exempt
Reporting Relationship: Practice Administrator
Character first Qualities:
- Attentiveness- Showing the worth of a person or task by giving my undivided concentration.
- Cautiousness- Knowing the importance of right timing in accomplishing right actions.
- Compassion- Investing whatever is necessary in healing the hurts of others.
- Dependability- Fulfilling what I consented to do, even if it means unexpected sacrifice.
- Initiative- Recognizing and doing what needs to be done before I am asked to do it.
Summary of Duties and Responsibilities:
The Medical Assistant assists their assigned Providers with patient examinations, pre-visit questions, treatments and procedures as directed by the Provider, while maintaining an efficient flow of patients through the clinic.
Department: Administration
Position: Patient Service Representative I
Employee Category: Non-Exempt
Reporting Relationship: Practice Administrator
Character Qualities:
Attentiveness- Showing the worth of a person or task by giving my undivided concentration.
Enthusiasm- Expressing my joy in each task as I give it my best effort.
Joyfulness- Maintaining a good attitude, even when faced with unpleasant conditions.
Patience- Accepting a difficult situation without giving a deadline to remove it.
Punctuality- Showing esteem for others by doing the right thing at the right time.
Summary of Duties and Responsibilities:
Answers telephones, schedule appointments, obtain patient information, prepare chart for examination, collect and secure collections at patient check-out. Provides back-up and overflow coverage for Front Office Telephone Operator(s).